Employment Opportunities At at Outstanding Solutions Tanzania | Deadline: 26th August, 2019

MANAGING DIRECTOR

A tour company based in Arusha and established in 1986 is looking to recruit a Managing Director. The company activity is tourism mainly in the Northern Circuit and is largely dominated by clients from Scandinavian countries.

Responsibilities

Overall
  • To be overall responsible for running of the company and reaching set targets
  • Control the direction of the company as agreed with the board
  • Be responsible for reaching set targets and KPI’s as defined in company goals

Minimum Qualifications

  • English language proficiency foreign language is plus
  • A masters in Business Administration or relevant field
  • Hands on experience in developing strategic and business plans
  • Minimum 10 years in the tourism industry
  • In depth knowledge of market changes and forces that influence the company
  • Knowledge of East Africa Travel and tourism trends
  • Contract duration: Minimum 5 Years

Preferred Qualities

  • Proven experience as  a leader no less than 5 years,
  • Excellent organisational and time management skills,
  • Outstanding communication, presentation and leadership skills,
  • Superior quantitative and qualitative analytical skills,
  • Problem solver able to keep calm and efficient under pressure and in crisis.

Application Deadline: 26th August 2019


TO APPLY CLICK HERE!

MANAGEMENT COUPLE

Our client a luxury restaurant and soon to be lodge is recruiting for a mature experienced management couple who are ambitious and hardworking to join their team! Between the couple, we are looking to have the following key areas filled:

Food & Beverage Manager:

Who will take a lead in forecasting, planning and controlling the ordering of food and beverages for our hospitality property. You will also be expected to lead your team by an example.

Lodge Management:

Manage all staff and logistics such as customer service, food service, maintenance, and landscaping. The overall goal is to keep the client’s guests happy and provide a pleasurable experience for everyone that comes.

Responsibilities

  • Overseeing the full management functions of this Lodge, all meals (breakfast, lunch and dinner) served,
  • Assist department supervisors with day to day tasks,
  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance,
  • Welcoming and checking in of guests,
  • Establish targets, KPI’s, schedules, policies and procedures,
  • Handling customer complaints and queries,
  • Comply with all health and safety regulations,
  • Ensure that company standards for guest services, décor, and housekeeping are met,
  • Daily lodge banking, sales & expense reports and reconciliations,
  • Completing all month-end duties as per property accounts,
  • Compiling, monitoring and controlling of budgets during the financial year,
  • Stock takes and control at month end,
  • Financial and operational business reports to Head Office,
  • Managing stock control,
  • Managing Bar service and control,
  • Management of guest delight activities,
  • Answer questions from guests about hotel policies and services,
  • Overall oversight of hospitality food, general appearance and management of maintenance issues,
  • Ensuring effective communications when guests move on to another destination or require transfers – assisting with preparing welcome notes and indemnities, as required,
  • Hosting at meals as required and per schedule,
  • Organize for events and other activities that can be catered at the premises,
  • Interview, hire, train, and sometimes fire staff members.

Minimum Qualifications

  • Hospitality (Hotel / Lodge Management) Diploma or Degree,
  • Minimum 8-10 years’ experience in high end lodging/restaurant operations,
  • Up to date with food and beverages trends and best practices
  • Strong leadership skills,
  • Innovative and creative – To drive the hospitality at the lodge to new levels,
  • Between the Couple the following Skills would be required:
    • 4+/5 Star Lodge experience required (African experience preferred)
    • Must be experienced in training
    • F&B – Chef/Kitchen experience, Rooms Division, cost control and have strong administrative skills all round.
    • Front Office / F&B Administrative experience
    • Hospitality Sales and Marketing experience
    • Ability to speak more than one language (multi- lingual)

Application Requirements

  • We require detailed and professional CV’s
  • Applications must have individual Head and Shoulders photos of each partner
  • Full details on all certifications / qualifications – preferable with scanned copies attached
  • Full details and breakdown of current or last salary – preferable with copy of pay slip attached
  • Reference letter from previous employers
  • Applicants available immediately or at short notice will get preference

Application Deadline: 26th August 2019


TO APPLY CLICK HERE!

FOOD & BEVERAGE SUPERVISOR

We are currently looking for young, dynamic, self-motivated Food & Beverage professionals who want to join our young and exciting team in Arusha. As a F&B Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience.

Responsibilities

  • Manage service aspects in all food and beverage assigned areas and events,
  • Maintain knowledge and ensure compliance with departmental policies and standard service procedures,
  • Be welcoming, approachable and professional always,
  • Supervise efficient upkeep of tools through proper usage of equipment and devices,
  • Supervise your stations and ensure that standards are always maintained,
  • Analyze all guest requirements and prepare plans to resolve customer service-related issues and satisfy guests,
  • To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect sequence of service delivery.
  • Monitor and ensure optimal cleanliness, sanitation for all service areas.
  • To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and Amani standards,
  • Order stock and keep stock levels to a correct level,
  • Assist all room service staff members to work properly and provide maximum facilities to guest’s outlets,
  • Undertake daily and weekly cleaning following cleaning checklists,
  • Facilitate procedures to take orders from visitors in systematic way and ensure timely delivery of dishes or drinks,
  • Handle any loud, intoxicated or abusive guests,
  • To continuously collect feedback from guests and report it back to the management,
  • Ensure the proper appearance and grooming of assigned colleagues,
  • Contribute to meeting and maximizing the monthly revenue budget from the respective outlet,
  • Monitor bar set-up, dinning set up/pizza set up, and coffee breaks set up and processes plus initiate plans to enhance beauty of hotels,
  • Prepare documents and maintain adherence to departmental standards..

Minimum Qualifications

  • Diploma or degree in Hospitality Studies
  • Good knowledge in both written and spoken English
  • A minimum of 5 years of progressive responsibility in food and beverage industry required
  • Proficient in hotel booking software including Microsoft Word and Excel
  • Previous experiences in minor leadership and supervisory roles are a definite plus.

Preferred Qualities

  • Create and design food and drink menus,
  • Manage kitchen staff and oversee food preparation,
  • Ensure adherence to food sanitation and safety guidelines,
  • Maintain food and drink inventory,
  • Resolve customer complaints or concerns.

Application Deadline: 26th August 2019

APPLY HERE>>.http://www.outstandingsolutionstz.com/careers_archive/food-beverage-supervisor/

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